服务员英文自我评价怎么写

服务员英文自我评价如何写呢？我们一起来看一看

服务员英文自我评价写作方法1、可以写服务员需要具备的能力、素质；2、接着可以写自己对服务员这份工作的理解、认识；3、然后可以写服务员的工作内容、职责及对自己的评价；4、结尾部分可以写对自己未来的期望以及自己今后努力的方向。

　　服务员英文自我评价篇一

Through this internship, I realized that as a hotel attendant, enthusiasm in the hotel ork is important, but also need to have good service capabilities. For example, there is no knoledge of unexpected events, even if there is enthusiasm to no avail, because it relates to "can and can not" technical problems.

Language skills Language is the aiter and guests to establish a good relationship, impressed ith the important tools and ays. Language is the material shell of thinking, hich reflects the spirit of the aiter, temperament, the attitude of character. Guests can feel the most important to aspects is the aiter's ords and deeds. Waiter in the expression, pay attention to the natural tone of the fluid, amiable, in speed to maintain uniform, at all times calm, polite.

At ork, I can obey the ministerial leadership, do a good job preparing meals. Strictly enforce the ork procedures, service procedures and health requirements, and strive to improve the quality of service. With the initiative, enthusiasm, patience, courtesy, thoughtful attitude, and constantly improve the service attitude. Division of labor regardless of home, unity and cooperation, fast and good to plete the reception task. To properly arrange the guests seated, pay attention to the guests dining situation; timely replacement of tableare, ashtrays, take the initiative for the guests to smoke; timely clean up the desk, replace the clean table mat. Work to concentrate, to do hand ground, foot ground, eye, ground, in time for customers to provide services. Work can control emotions, maintain a good attitude. Encountered guest plaints, and immediately report to higher-level leadership to resolve, at any time to meet customer service requirements.

And the friendly coexistence beteen colleagues, often mutual help and solidarity, here the staff are so arm and friendly, they can stand in the staff's on point of vie of the problem.

Internship, although short, the harvest is a lot, hich has the joy of suess, the bitterness of failure, a happy smile, there are distress. Under the guidance of the leadership carefully in the full support of my colleagues ith the help of my various aspects have made great progress in the future I ill ork harder, I believe, I OK!

　　服务员英文自我评价篇二

As a five-star hotel aiter, in the details of the ork, etiquette requirements are particularly stringent, because the front hall is the hotel's first "indo", and the aiter's quality directly reflects the hotel's service quality and management level. As a aiter every day I have to face a large number of guests, the impact of large, so the service ork to pay special attention to etiquette, to the guests left a good impression. Here is my self-identification as a aiter. First of all, as the external image of the total station service staff, I dress neat, not makeup, do not ear expensive ornaments, pay attention to personal hygiene, Jichi before ork has a strong taste of food stimulation. Standing in the service, alays full of energy, greet guests ith a smile, active enthusiasm. Have professionalism, do not leave the orkplace to do private matters.Working hours I do not chat ith others, do not ignore the guests. In any case, do not dispute ith the guests, the use of civilized and polite language, not ridiculed, satirical guests, not vulgar language, rude behavior. Second, I am in the attitude of service attitude enthusiastic and sincere. When guests plained about service dissatisfaction, I patiently listen, sincerely aept, do not interrupt the guests of the conversation, not to ignore, sincere apology to the guests, and immediately proceed to solve the problem. So that all guests are treated equally, enthusiastic service.

I do Insider, 100 ask patiently. Anser questions concise and clear, aurate, articulate. The location of the various hotels, service time, a variety of facilities such as the helm, do not "may", "may", "probably" and other vague ords to anser guest information. I as kind enough to be a good counselor hen I asked the guests. I am also familiar ith other local service industries, such as tourist attractions, round-trip routes, transportation, shopping and other relevant information, so as to provide services to guests at any time, to avoid asking questions.

In the guests encounter difficulties, I try my best to do everything to help, never refused for any reason, such as the guests on behalf of the size of items such as repairs. If you can not meet the requirements of the guests, I apologize to the guests in a timely manner, in order to five, not free to pile reasons, prevarication prevarication. I promise to do things in the promise of the guests, not negligence, or even fotten.

Guests to check out the total station, I am enthusiastic attitude, apply quickly and aurately, so as not to delay the guests time. Check the situation on the spot, the money face to face settlement. Check out the guests should be pleted to thank, and ele guests to visit again.Because I kno the appropriate fareell, you can impress the guests to attract guests e back.

　　服务员英文自我评价篇三

Through their on efforts, naturally get good results, but still inadequate, in the future ork ill continue to learn, and constantly strengthen and strive for better performance

I July 20, 20__ - October 31, 2010 to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's "satisfaction." Guests in the buyer's market should take the customer demand as the starting point of the marketing ork, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to aept plaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the croning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the munity I provide an important opportunity.

1, to improve munication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist ord can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. Ho to make your on language so that guests hear fortable, happy to hear, as a front desk receptionist must learn the course. Of course, munication is not limited to the guests, but also beteen colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. Ho to adjust their on mentality, ith the best attitude to face the guests, the face of colleagues or even superior, ho to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in munication skills have been improved, but also learned ho to adjust the mentality of self.

2, emergency response capacity to improve: ork in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some guests ill not be polite, and even the receptionist ill be outrageous. Faced ith this situation, ho to appease the feelings of the guests, but also to protect the interests of the hotel and its on security, for me is another test.

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